Shipping policy

ORDER PROCESSING:
Please allow 3-5 working days to process your order. Expect an email within 3-5 working days to let you
know your order is on the way! please allow 7 working days for a email back response regarding any order processing/ shipping queries.

INTERNATIONAL SHIPPING:
We offer international shipping, please email info@regencies.org for a detailed list if required.

Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Regencies is not responsible for these
charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at info@regencies.org with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at info@regencies.org

Arrival of goods purchased may take up to 50 working days to arrive.